Maestro Techs provides network management services for businesses that include unlimited technical support for your end users and network administrators. If we can’t resolve your network issue via phone or remotely, we will dispatch one of our IT engineers to your site to resolve your issue as quickly as possible.
When you trust Maestro Techs to manage your network, we monitor the devices within your network environment – both on-site and remote – to immediately detect and resolve any potential network problems whenever they occur. We provide monitoring reports on availability, event logging, backup and available drive space; as well as monthly status reporting; antivirus software management; and security, file sharing and user administration.
We pride ourselves in providing professional, proactive and round-the-clock management of your technology infrastructure. If you ever have a network outage, our systems can detect it immediately, and our certified systems engineers will diagnose the problem and get your network back up and running quickly.
Your data is your business’ most valuable asset. Network downtime, system disruptions and power outages can wreak havoc on your business operations if your data is not protected. Should any type of disruption ever occur, it is vital that you continue to have access to your data so you can maintain continuous business operations. Maestro Techs provides affordable data protection, business continuity, disaster recovery, online backup and offsite tape vaulting services for businesses throughout the Nation, to ensure that your critical business data is safe, protected and available 24/7.
Our process begins by assessing your current cybersecurity measures, identifying any weak points and making recommendations to best protect your sensitive business data going forward. We also conduct periodic assessments to keep up with the latest technology and the latest advancements by cyber criminals.
We also create a disaster recovery plan in case you are the target of a cyberattack, to ensure that you can get your business operations back on track quickly, and restore the trust of your customers, partners and vendors.
Our full suite of cybersecurity services includes:
• Cybersecurity Assessment
• Disaster Recovery Planning
• Password Security and Policies
• Mobile Device Security
• Firewall
• Multi-Factor Authentication
• Spam Reduction and Protection Against Email-Based Attacks
• Cybersecurity Training
• Data Backup and Recovery
• Dark Web Scans
Help desk outsourcing is a smart way for businesses of all sizes to provide support to their end users, without burdening their internal IT team with nagging daily tasks. Maestro Techs provides 24/7 help desk support, handling any question relating to your organization's office technology. Our trained support experts are here for you 24/7, to assist your employees with anything from hardware issues to connectivity to login assistance.
Give customers a reason to do business with youPremier Maestro Techs businesses with a streamlined IT ticketing system that addresses issues quickly and efficiently, to keep your business running efficiently. Workflow automation guides your IT support staff through your preferred processes, automating emails and other backend actions, improving control and flexibility. Fully configurable ticket assignment and escalation rules alert your team to blockages, and automatically escalate issues whenever necessary, to help you close tickets faster. And our 24/7 self-service portal allows your users to submit tickets online, and receive automatic notifications as the status of their tickets changes.